Frequent Asked Questions

All our bags are made of 100% genuine Leather.

We ship from our warehouse in India.

Please refer to shipping policy. Usually, all items delivered in 5-8 days time.

Order processing takes 48 Hours for tracking number to reflect. You can connect to customer care via email or chat for tracking number after 48 Hours. You will receive an automatic email mentioning the tracking number once it is shipped on your email

No, There are no additional shipping charges

You will be charged in the currency displayed on the product page.

Yes, all customers will receive order confirmation Email with order number after placing their orders. Please contact customer care if you don’t receive one within 24 hours and your payment is deducted. 

For any issue or query regarding order placement, you can chat with customer support or write us an email at [email protected] 

We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex. You can also pay via Paypal 

Custom charges wherever applicable has to be paid by the customer himself. we are not responsible for rejection of refund if the product is not accepted by the customer due to denial of customs charges. Please read shipping policy carefully

No cash of Delivery is not available.

Modification/ Cancellation is possible within 4 hours of placing the order. Customer needs to send email to [email protected] requesting modification/ cancellation. We will try our best to entertain your request and will make all possible changes before it leaves our warehouse.